100 Days in Europe Days 68-79: Italy, UK, Ireland, Croatia

100 Days in Europe Days 68-79: Italy, UK, Ireland, Croatia

Day 68

Alpe di Siusi

The Alpe di Siusi is the largest alpine meadow in Europe. Located in the Dolomite Mountains, it is also known by the German name, Seiser Alm. This beautiful alpine meadow is in use year-round for biking, hiking and skiing. Click the picture to watch the video.

68 Alpe di Siusi

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Day 69

Edinburgh

Edinburgh is Scotland’s capital city and always bustles with entertainment. Walk the Royal Mile, visit the Castle, lounge in Princes Street Gardens or stroll like a noble in the Georgian-era new town; there is something here for everyone. Pubs and eateries serve up traditional food with a eclectic flare. Have a “wee dram” and enjoy the city. Click the picture to watch the video.

69 Edinburgh

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Day 70

Edinburgh

Harry Potter was written here as was Dr. Jekyll & Mr. Hyde. Poets and bards made this their home. It boasts an old medieval town tumbling down from the castle and a “new” 18th-century Georgian town. There is a lot to see and experience in Edinburgh, the capital of Scotland. Click the picture to watch the video.

70 Edinburgh

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Day 71

Conwy Castle

Conwy Castle stands majestically guarding the mouth of the River Conwy at the Irish Sea. It has been here since 1284 looking pretty much as it does today. The English, under King Edward I, built this castle to protect themselves from their newly acquired subjects… The Welsh! Click the picture to watch the video.

71 Conwy Castle

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Day 72

Caernarfon Castle

In the 13th century, the Welsh were fighting bitter battles with the English who were invading their lands. Finally, in 1283, Edward I of England defeated the Welsh and claimed the land as his own. During the next few years Edward built great defensive castles to ward off the Welsh attacks and to protect his armies from the savage Welsh warriors. Caernarfon is one of those castles. Click the picture to watch the video.

72 Caernarfon Castle

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Day 73

South Docklands

The South Docklands was once a thriving port with wharfs and warehouses lining the River Liffey. The 19th and 20th centuries saw a massive economic decline in this area of town. In recent years, there has been a resurgence of local pride coupled with economic development in the area. I ran across this “take pride in our community” parade while strolling down the Liffey. Click the picture to watch the video.

73 South Docklands Parade

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Day 74

Dublin Docklands

Dublin’s Docklands district has gone through many changes over the last 100 years. In the boom days of the Celtic Tiger economy (1990’s and early 2000’s) this area was filled with construction cranes and lots of development. Unfortunately, the economic recession of 2008-2016 caused all the development to lay dormant. Now in mid-2016, things are picking up, construction is booming again and the Docklands are loaded with start-up and well-founded tech businesses. Click the picture to watch.

74 Docklands

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Day 75

Viking Splash Tour

The Viking Splash Tour is a fun (and informative) way to sightsee in Dublin. The WWII-era vehicles actually do “splash” into the Grand Canal Square for a cruise on the water. I had loads of fun! Click the picture to watch.

75 Viking Splash Tour

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Day 76

Grand Canal Docks

Dublin’s Grand Canal Docks were opened in 1796 and soon became the world’s largest docks. By the 1960’s this place was completely derelict and almost forgotten as a piece of Dublin’s landscape. The 2000’s saw massive clean-up projects and an influx of young tech start-ups such as Google, Facebook, AirB&B, and TripAdvisor. As a result, this area has been nicknamed The “Silicon Docks.” Click the picture to watch.

76 Grand Canal Square

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Day 77

Cliffs of Moher

The Cliffs of Moher are Ireland’s second largest tourist attraction and rightly so! Plunging over 700 feet into the Atlantic Ocean, these cliffs occupy a five-mile stretch of land in West Clare. Over 1 million people visit here each year, some for only an hour and others spending several hours hiking the trails along the cliffs. Click the picture to watch.

77 Cliffs of Moher

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Day 78

Zagreb

Zagreb is the capital city of Croatia. In this episode we will take a short look around the so called “Green Horseshoe.” It is a pleasant walking transition from the ugly post WWII-era’s high rise neighborhoods to the elegant 19th-century old town. Click the picture to watch.

78 Zagreb

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Day 79

Zagreb’s Outdoor Market

Each morning, local farmers, vendors and craftsmen set up a table under the colorful red umbrellas in Zagreb’s Dolac outdoor market. The market bustles with activity from 6:30 a.m. to 1:00 p.m. every day except Sunday. This is one of the best outdoor markets I’ve visited in Europe and certainly a place to embrace the culture and feel the pulse of everyday life. Click the picture to watch.

79 Dolac Market

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Your Adventure Starts Here!

 

 

 

 

 

100 Days in Europe Days 61-67: Italy

100 Days in Europe Days 61-67: Italy

Day 61

Volterra

Volterra is my favorite Tuscan hill-town. Its cute, cobbled streets, medieval ambiance, old town hall, good food and great wine, will tug at your heart and make you want to stay for an extra day…or week! Click the picture to watch the video.

61 Volterra

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Day 62

La Vena di Vino

La Vena di Vino is a “one-of-a-kind” bar. Owners Bruno and Lucio serve fine Italian wine, great antipasti cold cuts and plenty of ambiance. I am lucky to count them as my friends. Francesco, another friend and local wine expert, meets all my groups for an informative wine tasting. Invariably, we are all self-proclaimed experts after the lesson. Salute! Click the picture to watch the video.

62 La Vena di Vino

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Day 63

San Lorenzo Market

The San Lorenzo Market in Florence has been bustling for decades. Each day, vendors roll out their carts loaded with leather, clothing, pottery and jewelry. This outdoor market is a great place to browse and buy. Be sure to visit all the carts before making your purchase… and yes, it is ok to haggle over the price a little. Click the picture to watch the video.

63 San Lorenzo market

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Day 64

Venice off the Beaten Path

Venice has been entertaining tourist for several centuries and they all flock to the same squares, bridges and shops. Venturing just 100 yards away from the busy tourist sights will put you in the heart of Venice’s neighborhoods where real families work, drink, play and eat. Click the picture to watch the video.

64 Venice off the beaten path

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Day 65

The Venetian Arsenal

The Venetians had a mighty naval presence during their heyday. Situated at the crossroads between Europe and the East, there was a lot of maritime trade passing through. The Venetian Arsenale was built in 1104 and was the largest industrial complex in the world for centuries. Click the picture to watch the video.

65 Venetian Arsenal

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Day 66

St. Elena

The St. Elena neighborhood is on the quiet side of Venice. Off the beaten tourist path, it offers a peek into a well-loved community in the Castello part of Venice. Located only about a half-mile from Piazza San Marco… but oh, so very different! Click the picture to watch the video.

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Day 67

Bolzano

Bolzano is located in the Alto Adige region of Italy and is actually more German than Italian. Cool weather, soaring mountains and Austro-Hungarian decor. This is the perfect stop to make a cultural transition between Italy and Austria. Bolzano is also home to Ötzi the “Iceman”, a well-preserved mummy dating from 3300 B.C. You’ll see him near the end of this video. Click the picture to watch.

67 Bolzano

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Your Adventure Starts Here!

 

 

 

 

 

HOW TO PLUG-IN WITHOUT A MELTDOWN: ELECTRICAL ADAPTERS & CONVERTERS

HOW TO PLUG-IN WITHOUT A MELTDOWN: ELECTRICAL ADAPTERS & CONVERTERS

Caution signEdited: September 2022

When traveling outside the United States it is very likely you’ll encounter different electrical plugs, outlets, and voltages than here at home. That’s because most of the world uses an electrical system that requires twice as much voltage as we do in the United States. Years ago, the only travel concern, relating to electricity, was how to plug in a blow dryer or curling iron without causing a meltdown. But not today, just think of all the gadgets we have: mobile phones, mp3 players, laptop computers, tablet computers, video cameras, digital cameras, and more. With all these electronic gadgets, it would seem that traveling with electronics is complicated.  It’s not that difficult… here are my hints and suggestions.

YOU’VE GOT TO PLUG IT IN

No matter what the gadget, you’ve got to plug it into something.  In the USA, that would be a socket in the wall like the one pictured below.

wall-outlet-USA

Logically, anywhere there is electricity, we expect to find some sort of socket in which to plug our stuff. However, the design of the socket is not universal!  Practically, every country has its own modification of the basic design.

French-power-socket

Typical continental Europe wall socket

If traveling to continental Europe, notice how this socket is recessed/inset about one inch.  It is important to purchase an adapter like the one pictured below so it will fit inside the recessed hole.

ac-adapt_05-EU

Continental Europe ADAPTOR PLUG

If traveling to the UK or Ireland, notice how their outlets have toggle switches. The outlet will not have power until the toggle switch is turned on. This is usually indicated by a red signal on the top of the switch.  However, if you find your appliance is not working, and there is no red indicator, consider toggling the switch and try again.

UK-wall_socket

UK and IRELAND wall socket

VOLTAGE MATTERS

Originally, electricity was used for lighting, and depending on the country, the best-suited material for the wiring differed according to what was readily available. The United States agreed on a standard of about 110 volts AC.  Meanwhile, in Europe, they agreed on a standard of around 220 volts AC.

Originally, appliances designed in Europe would work only in Europe.  Those designed in the USA only worked in the USA. You could not “mix” voltage.  That’s why the sockets and plugs differ.  You’ve heard the saying, “you can’t put a square plug into a round hole?” So, this was an easy way to keep “dummies” from plugging in mismatched devices and melting down appliances when visiting countries other than their own.

USA-plug

Plug designed for use in the USA.

 

UK-plug

Plug designed for use in the UK and IRELAND

Plug designed for use in Continental Europe

When traveling from one country to another became common, not having “common” standards of electricity became a problem.  Thus, the invention of the wall socket/plug ADAPTER and the VOLTAGE CONVERTER.  With these two gadgets, theoretically, anyone could travel from one country to the other and never have to worry about electrical problems with their gadgets.

elecVoltConverter

 

However, the best intended plans never seem to work all the time.  I recall traveling on several occasions when suddenly the lights would dim and go out in our hotel or B&B.  All too often, it was someone in my group trying to use their own USA hairdryer or flat iron, it overheating, and blowing a fuse or circuit.If you bring a curling iron, flat iron, straightener, or hair dryer from home (USA), you will need to purchase an electrical power converter and wall socket adapters.  In theory, these electrical power converters step down the 240 volt power used in Europe to the 120 volts we use in the USA.  These devices work most of the time, however, using them in older buildings with antique wiring will sometimes cause a meltdown of your appliance or even “blow” a circuit or fuse in the building.

MODERN ELECTRONIC GADGETS

Practically every electronic gadget manufactured since 1990 is designed to operate on multiple voltages.  Mobile phones, computers, iPads, tablets, digital cameras, and camcorders will recognize and adapt to the voltage in which it is plugged… without damaging the gadget.  However, just to be sure, always look at the device’s power cord, power supply, or documentation for a statement similar to that shown below.

photo
Notice – INPUT 100V-240V 50/60Hz

If your device falls into the category above (and it will if it is some sort of mobile electronic gadget or camera) all you need is an adapter to plug into the wall socket.  Here are examples for the UK and Continental Europe.

ac-adapt_05-UK
UK and IRELAND
ac-adapt_05-EU
Continental Europe

TWO RELATED ITEMS

Some blow dryers, curling irons, and straighteners are made to accept dual voltage.  These generally have a small dial on the handle which can be rotated to select the appropriate electrical voltage.  Often you can pick up this type of appliance at Walmart, Walgreens, Target or other retail outlets for $20 or less.
When traveling in the UK or Ireland it is common to find the blow dryer in a drawer in your hotel room, NOT in the bathroom.  Apparently, there is a building code that does not allow electronics or outlets in the bath area.

SUMMARY

The world does not operate on a standardized electrical system, each country has their own standards.  Consequently, our appliances and gadgets will not work outside the USA without some electrical modification.  For modern-day gadgets, you will need and electrical adapter that fits the wall socket for the country in which you will be traveling.  Occasionally you may need an electrical converter and adapter if you use a blow dryer, flat iron or curling iron from the USA.

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If you found this article informative, please share it with your friends, family, coworkers and associates. If you have something to add, just leave a comment in the box below.

Do you want to learn more about traveling to Europe? There is a wealth of information and special discount pricing on my tours at my website. Visit now at https://davidmcguffin.com/.
David McGuffin is Founder and CEO of David McGuffin’s Exploring Europe, Inc., based in Middleburg, Florida. You can connect with him on TwitterFacebookGoogle+, LinkedIn and YouTube. David spends his time in Europe organizing and leading small group and independent tours to European destinations. In business since 2001, David has provided exceptional travel opportunities to several thousand satisfied customers. You can find out more about David and his European tours at his website, https://davidmcguffin.com.

100 Days in Europe Days 56-60: The Cinque Terre

100 Days in Europe Days 56-60: The Cinque Terre

Day 56

The Capuchin Monastery

The Cinque Terre is a popular tourist destination in Italy. If you like the beach, seaside, mountains and hiking, then this is an ideal place to visit. The villages are very crowded, especially in the summer tourist season. Often the major hiking trails can be backed up in a “people jam”! However, each village offers an opportunity to get off the beaten path and away from the crowds. One such place is in Monterosso al Mare on the “zii di frati”, the path up to the Capuchin Monastery and cemetery. Click the picture to watch the video.

56 Capuchin Monastery

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Day 57

Treasure Hunting in the Cinque Terre

The Cinque Terre is a great place for outdoor activities. There are beaches, swimming, hiking and boating to name a few. Lately, I’ve enjoyed treasure hunting… you know, trying to find stuff other people have left behind. There is an activity called Geocaching that I’ve been dabbling with lately. Let’s go find a treasure in the Cinque Terre. Click the picture to watch the video.

57 Treasure hunt

 

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Day 58

Vernazza Vacation

Vernazza is perhaps the most well-known of the five Cinque Terre villages. It has everything… beaches, bars, restaurants, cafes, markets and more. It is hard not to sit back, relax and slow down. Click the picture to watch the video.

58 Vernazza

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Day 59

Manarola

Manarola may well be my favorite village in the Cinque Terre. One can get away from the tourist crowds (yes, even the cruise boat hoards) by walking to the top of the village and following the path into the vineyards. It offers fantastic panoramas of the pastel-painted town, the sea and the mountains. To begin this adventure, simply walk uphill (beginning at the tunnel into town from the train station) until you reach the church. Facing the church follow the little path behind the buildings on your left. Buon viaggio! Click the picture to watch the video.

59 Manarola

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Day 60

Ristorante Del Duca

Ristorante Del Duca is my all-time favorite restaurant anywhere! Chefs Ivanna, Genuino and their team produce fantastic menus using only the best local ingredients. Eating here is always a gourmet dinning adventure. Click the picture to watch the video.

60 Ristorante del Duca

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Your Adventure Starts Here!

 

 

 

 

 

ROME’S COLOSSEUM GETS A COLOSSAL CLEANING

ROME’S COLOSSEUM GETS A COLOSSAL CLEANING

Colosseum before the clean in 2009

Before the cleaning circa 2009

Construction on the Colosseum began in 70 A.D. and it took only ten years to completely finish the building project. It has held up pretty well over the last 2,000 years! With the fall of Rome, the Colosseum fell into disrepair and stood there derelict through the Middle Ages and the Renaissance. Only a third of the original Colosseum still stands today. Some of it was destroyed in earthquakes but most was deconstructed after the fall of Rome and used as stonework for newer buildings.
 
It was not until 1749, when Pope Benedict XIV declared it a religious site, that it again gained recognition and received some much-needed repairs. The 20th century brought motorized traffic, air pollution, and an onslaught of tourism which again attacked the structural integrity and appearance of the Colosseum. At the beginning of the new millennium, it was evident that the Colosseum needed a serious sprucing up.
 
 Jumping through lots of hoops and cutting miles of red tape, the Italian government’s archaeological service finally began the Colosseum’s first-ever cleaning project in November 2013. Scaffolding began to enshroud segments of the ancient amphitheater and a thorough cleaning of the exterior was underway. Cleaning was a tedious task done solely by hand and without harsh chemicals or high pressure sprayers.
Colosseum during the cleaning in 2014

During the cleaning in 2014

 
The process involved spraying a fine mist of water onto the porous stones to soften the 2,000 years of filth that had collected on the exterior. After a few hours, the cleaning technicians would go to work with toothbrushes to scrub away the grime in the nooks and crannies. Larger brushes were used on the face of the huge stones. It was a tedious task but there was no other way to attack the problem and be sure the structural integrity would not be affected.
 
Travertine, a type of limestone, was used to build the Colosseum. It is a porous stone that, when newly quarried, is creamy white in color. With age, the travertine takes on a light pink patina that protects the stone. Over the last 2,000 years, the travertine had collected a thick black crust of soot, pollution, and algae. With this cleaning, the Colosseum once again glows with the characteristic pink patina.
 
Although this cleaning project was carried out by the Italian government, it was funded totally by private donations. Diego Della Valle, the founder and CEO of Tod’s, contributed 25 million euros to this project. Tod’s is a well-known Italian leather and fashion store. There is more in store for the Colosseum’s clean up. Next up is work on the foundation and basement area where the gladiators and animals were originally staged. Once that’s finished, the plan is to install a floor in the amphitheater just as it was in Roman Imperial times. Finally, a new visitor center and ticket area will be installed to accommodate the four-million tourists who visit each year.
Newly Cleaned in 2016
The Colosseum was constructed by Emperor Vespasian (the first of several “Flavian” emperors) and was inaugurated in 80 A.D. as the Flavian Amphitheatre. The Romans were always seeking ways to take a Greek idea and put a new Roman twist on it. The Flavian Amphitheatre is no exception. In essence the Romans took the plans for a Classical Greek theatre and built two of them end to end, coming up with the design for a huge freestanding “amphi” theatre.
 
Nero, Emperor Vespasian’s predecessor, had constructed a lavish palace just over the hill, behind the modern-day metro station. The site where the Colosseum sits today was once a large man-made lake surrounded by porticos, balconies and grand walkways. This palace complex, known as the Domus Aurea (Golden House), contained a colossal 33-meter-tall (100 feet) bronze statue of Emperor Nero. After the Flavian Amphitheatre was constructed, Vespasian had Nero’s colossal statue placed out in front of his new colossal amphitheatre. The combination of the colossal statue of Nero and the colossal amphitheatre seemed to stick and the amphitheatre took on the nickname of the Colossal-seum, or Colosseum. Nero’s statue has perished, but you can see the site where it once stood on the grassy area between the Colosseum and the wrought iron fence flanking the forum area.
 
The Romans were known as great builders and pioneered many construction techniques still in use today. One such idea was that of the “rounded arch” and concrete. Essentially, the Romans would construct a shell of bricks and mortar and then pour concrete in the void making for a super strong and sturdy structure. This concrete-filled shell was then covered with gleaming white travertine marble for a finishing touch of grandeur. The exterior of the Colosseum is loaded with potholes
in the walls. The huge stones flanking the exterior were originally held together with iron pegs, buried into the stone. When the Colosseum became a relic after the fall of Rome, its ready-cut stones were cannibalized for easy building material. When iron was at a shortage, the Colosseum’s iron pegs were chiseled out to make weapons for war, as well as hinges, railing, and the like.
The next phase of the restoration involves the interior foundation and flooring.
The exterior resembles our modern-day soccer and football stadiums. In Roman times, the citizens attending an event at the amphitheatre had a ticket noting their seating assignment and which doorway to enter to get to their seats. Even today, you can find “Roman numerals” etched above the rounded arched “doorways” on the ground level noting the doorway’s number. Just like our stadiums today, the wide walkways and stairs were designed to get people into and out of the amphitheatre very quickly. Inside, along the walkways, were a multitude of kiosks in which vendors would sell official team merchandise, bowls of spaghetti, pizza, hot dogs, and beer.
 
To summarize, the Flavian Amphitheatre was constructed for the enjoyment and entertainment of the citizens of Rome. Admission was always free and events were often sponsored by politicians. The Colosseum opened in 80 A.D. with a 100-day festival of events in which 2,000 men and 9,000 animals were killed in one sort of competition or another. These events continued for almost 500 years. Then the Colosseum fell into disrepair and was neglected until the 1800s when the pope declared it a religious site. The last three centuries have seen some attempts as repairs but the rise of tourism and the evolution of air pollution has adversely impacted the structure. Now, a colossal cleaning has spruced up the Colosseum and it glows with a proud pink patina for all to enjoy.
 
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If you found this article informative, please share it with your friends, family, coworkers, and associates. If you have something to add, just leave a comment in the box below. 
 
Do you want to learn more about traveling in Europe? There is a wealth of information and special discount pricing on my tours at my website. Visit now at https://davidmcguffin.com/.
 
 
David McGuffin is Founder and CEO of David McGuffin’s Exploring Europe, Inc., based in Middleburg, Florida. You can connect with him on TwitterFacebookGoogle+, LinkedIn and YouTube. David spends his time in Europe organizing and leading small group and independent tours to European destinations. In business since 2001, David has provided exceptional travel opportunities to several thousand satisfied customers. You can find out more about David and his European tours at his website, https://davidmcguffin.com.
Travel Agents: The Good, The Bad, and the “Studly”

Travel Agents: The Good, The Bad, and the “Studly”

Everybody goes on vacation from time to time.  For some it is the payoff for a year of toil.  For others, it is an adventure that was years in the making.  Whether you are looking to let off a little steam or you are an adrenaline junkie looking for your next fix, the difference between a good vacation and a nightmare all comes down to choosing the right travel agent and tour operator.
 For this article, I’ll use the terms travel agent and tour operator in much the same context.  In fact, let’s just call them travel providers, however, there is a difference.  Typically, a travel agent provides a varied selection of travel services to the public such as:  airline tickets, hotel accommodations, automobile rentals, river and ocean cruises, packaged tours and much more.  Think of them as your one-stop shop for all your travel needs.  Tour operators, on the other hand, specialize in one particular tour product or destination.  These can include destination specific tours, cruises, adventure travel, group tours, themed tours, and much more.   For example, our company, David McGuffin’s Exploring Europe, is a tour operator specializing in European small group and independent travel.  
The first thing you have to understand is the travel business is so large that there is no single agent, operator or travel provider that can plan the perfect vacation to all parts of the globe.  Today, travel providers are a lot like doctors… they specialize in one area.  Some travel providers are experts in booking cruises, while others specialize in group tours and independent travel.  However, even within these areas of specialization, no two travel providers have precisely the same experience.  What this means is that unless you want to roll the dice and take your chances on picking an agent or tour operator that can either make or break your vacation, you need to understand how to weed them out.
Good Travel Providers
 Begin your search for travel expert by realizing that the lowest price doesn’t always represent the best value.  So using online portals such as Travelocity. Orbitz and Priceline isn’t where you should start your search, unless price is your only consideration.  Think of a good travel provider as a consultant.  He or she has spent years learning about the industry and what it represents to clients.  A good travel provider has had experience working with hundreds or even thousands of travelers and many destinations as well.  They have been in the game long enough to know what hotels and tour activities are up to snuff and which are not.  They have had to make a call in the dead of night to straighten out a client’s lost reservation or missed connection.  They form a bond with clients that transcends a mere pay-for-hire relationship.
Make no mistake about it, the bond between a travel provider and a client should not be taken lightly.  Just as with any other business, good and bad reviews can make or break a travel provider’s reputation.  This is also a reason why you should always perform a web search of any travel provider with which you are considering doing business. Any travel provider worth their salt will have reviews online.  Start off by going to the search engine of your choice and typing in the name of the travel provider followed by the word “reviews.”  You’d be surprised what you can find out with a web search. 
Next, go to the travel provider’s website in order to look for blogs, videos and testimonials.  This will also provide you with insight regarding the travel provider’s experience and areas of specialization.  Do the tours posted look like something that you and your family would enjoy?  Are the prices a good fit for your budget, or are they out of your league. 
Last but not least, pick up the phone and give them a call.  Personality as well as experience plays a big part in choosing the right travel provider.  In fact, that is the primary reason to work with a particular travel provider.  No matter how good of a deal the website promotes, if you feel that the agency is either too inexperienced, or too busy to deal with your wants and needs, look elsewhere.  That’s also a reason to avoid making your decision based entirely on price.  Speaking of price, don’t believe that working with a travel provider is going to cost you more than booking a trip on your own.  Far from it.  Since good agencies have many contacts in the industry, they can many times save you money since they receive information that is not posted to the general public.  (That being said, when dealing with a travel agent, you’ll want to make sure to understand any commissions or booking fees related to your trip.)
Bad Travel Providers
Bad travel providers either don’t know or they don’t care.  This means that they either have had little experience and connections in the industry, or they are simply a gun for hire that is more interested in selling tours and travel products than building a lasting relationship with clients.  While a number of travel providers are overworked and underpaid, what’s even worse is when a travel provider is a crook.
In a quote from an article on frommers.com entitled, “9 Ways to Tell if Your Travel Agent is Crooked,
“As a rule, most travel agents are well-trained, competent professionals who work hard for you. But there are exceptions to every rule. Take Kathleen Rossano of East Brunswick, N.J., who was recently sentenced to a 10-year prison term for stealing more than $75,000 from her travel agency. Prosecutors had charged her with offering luxury vacations to her friends, taking cash payments, billing the expenses to her agency’s credit card and then pocketing the money.  It was the fourth time she’d been convicted of taking money from former employers.A month later, her former agency, Cruise Value Center, collapsed without paying the cruise lines what they were owed and leaving customers in the lurch. One of the clients recently contacted me in a panic after her cruise line demanded an additional payment of $2,544 for her vacation because the cruise line had been stiffed by the agency.” http://www.frommers.com/tips/money-and-currency/9-ways-to-tell-if-your-travel-agent-is-crookedHow many of her clients do you think were lured in by low prices posted on her website?  When it comes to crooked agents and thieving tour operators, how hard do you think it is to set up a website that makes offers that are too good to be true, only to take the money and run?  That’s one of the reasons you need to check out any agency before you lay down your hard earned money.  The Frommers article goes onto provide readers with the following 9 warning signs pointing to a terrible tour provider:
1.      Demands you pay in cash,2.      Acts funny when you bring up commissions,3.      Adds a booking fee to your bill after you’ve decided to buy a vacation,4.      Has no certification,5.      Doesn’t know a thing about the place you are going to visit,6.      Has a Better Business Bureau rap sheet,7.      Is impossible to reach,8.      Doesn’t listen,9.      I bought my agency certification online for a few hundred bucks!

“Studly” Travel Providers
The best travel providers stand out from the crowd.  They are not merely knowledgeable about a destination, they are experts.  They have been to the places to which you are looking to travel and know the lay of the land.  They can not only describe the places you are going to see, but they can tell you about some of the people you will meet.  Some travel providers will not only book a cruise or tour, but lead it as well. They will be there to make sure that nothing goes wrong. When it comes to getting the most out of a trip, having an experienced travel provider and tour guide can make all the difference in the world.  Working with a superstar agency may cost a bit more, but when you consider that a vacation comes but once a year, travel satisfaction is priceless.
To summarize, there are good, bad and “studly” tour providers.  Commonly, these consist of both travel agents and tour operators.  A good tour provider knows its clients, is an expert in its destinations, offers stellar customer service, has good online reviews, is well respected in the community and offers a good value for the tour experience.  Bad tour providers are interested solely in selling a product, often have little or no experience in their tour destinations, may have poor online reviews and an extensive Better Business Bureau “rap sheet” and typically, are not certified or licensed.  The “studly” tour provider is a trusted friend who provides stellar customer service, fantastic travel opportunities and is an expert in their specialized destinations.
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Do you want to learn more about traveling in Europe?  There is a wealth of information and special discount pricing at my website.  Visit now at https://davidmcguffin.com/.
David McGuffin is Founder and CEO of David McGuffin’s Exploring Europe, Inc., based in Middleburg, Florida.  You can connect with him on TwitterFacebookGoogle+, LinkedIn and YouTube.   David spends his time in Europe organizing and leading small group and independent tours to European destinations. In business since 2001, David has provided exceptional travel opportunities to several thousand satisfied customers. You can find out more about David and his European tours at his website, https://davidmcguffin.com.